Shipping policy

Thank you for visiting and shopping at cocoapple.com Following are the terms and conditions that constitute our Shipping Policy.

Processing time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping time:
 This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.
Standard Delivery time 6-12 working days
Expedited Delivery time 3-8 working days

Shipping rates & delivery estimates:
Australia, Canada, Rest Of the World.

Standard Delivery- (Condition- €0.00 to €69.99) ( Cost- €10.00)

Free Shipping Apply – ( condition- €70 and up payment )

Expedited Delivery –  ( Cost- €20.00)

US (United States)

Standard Delivery- (Condition- ＄0.00 to ＄69.99) ( Cost- ＄10.00)

Free Shipping Apply – ( condition- ＄70 and up payment )

Expedited Delivery –  ( Cost- ＄20.00)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.To track your oder, you can contact us at service@cocoapple.com. 

Damages:
Cocoapple is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.